Responsible gambling

We want your time with NV Casino to be safe, enjoyable and under your control. Gambling should be a form of entertainment—not a source of stress or harm. If you ever feel your play is becoming difficult to manage, there are simple, effective steps you can take right away. Below you’ll find practical tools, clear behaviors to watch for, and options for getting confidential help when you need it.

There is no shame in reaching out or using limits—these are smart, responsible steps that protect your wellbeing and your finances. Our approach is supportive, private, and focused on helping you stay in control.

Tools (Deposit Limits, Time-Outs, Self-Exclusion)

We offer several tools designed to help you manage your play. These can be set in the Responsible Gambling section of your account or by contacting Live Support if you prefer personal assistance.

• Deposit limits — Set a daily, weekly, or monthly cap on how much you can deposit. Start low and adjust only when you remain comfortable with your play.
• Loss and wager limits — Limit how much you can lose or wager in a given period to protect your balance and keep play within your means.
• Time-outs and cooling-off periods — Short breaks from your account can help you reset. Use a time-out when you need a temporary pause from play.
• Self-exclusion — If you need a longer break, self-exclusion prevents access to your account. According to the account terms, once deactivated you will not be able to log in, open a new account, or place new bets. If you have funds in your account, contact Live Support before choosing self-exclusion so you understand how your balance will be handled.
• Account-level tools via Live Support — If you prefer, Live Support can help set or remove limits, explain the consequences of a self-exclusion, and walk you through available options.

Practical tips for using tools effectively:

• Put limits in place before you start betting—prevention works better than correction.
• Use small, gradual limits and review them periodically rather than removing protections in the heat of a moment.
• Combine time and money controls: limit both session length and deposit amounts for the strongest protection.
• If you are asked for identity or verification documents, know that KYC checks are standard and may be required before withdrawals can be processed.

Recognizing when to use tools

• Have you been increasing deposits after losses or chasing big wins?
• Are you spending more time than intended on gambling activities or neglecting responsibilities?
• Is gambling affecting your mood, sleep, work, or relationships?

If you answered yes to any of these, consider immediately applying a deposit limit, taking a time-out, or contacting Live Support for a longer break.

Links to Support Organizations

If gambling is causing you concern, confidential support is available. Here are established organizations that offer counselling, guidance and peer support:

• GamCare — Offers emotional support, information and practical advice for anyone affected by gambling harm.
• Gamblers Anonymous — A peer-support fellowship where members share experience and provide mutual encouragement.
• Gambling Therapy — Provides online support, forums and tools for managing gambling-related issues.

How to approach getting help

• Contact a support organization for confidential advice and practical steps tailored to your situation.
• Consider speaking with a trusted friend or family member and ask them to help you set and monitor your limits.
• If you are worried about finances, consider talking with a financial counsellor who can help create a budget and plan for debt management.

If you feel you or someone you know is at immediate risk of self-harm or serious harm, contact local emergency services right away.

We are committed to supporting players who need help. If you would like assistance setting limits, arranging a time-out, or discussing self-exclusion options, please use the Responsible Gambling tools in your account or contact Live Support. You don’t have to manage this alone—help is available, and taking the first step is a positive move toward regaining control.